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Grid infrastructureUnited Kingdom2020

Faulty transformer causes power outage across parts of Ross-shire, Scotland

EIR-0967

Provisional entry. Published from first reports. This entry is rechecked automatically and updated when more sources appear. Next update: 19 September 2026.

A faulty transformer on Scottish and Southern Electricity Networks' (SSEN) high-voltage network caused a power outage in Ross-shire, Scotland, at around 6:23 a.m. on 1 April 2020. Homes in the Marybank, Muir of Ord, Fairburn, Fern and Muirton Mains areas lost electricity supply. Most affected properties had power restored by 9:30 a.m., but 19 properties remained without electricity at the time of reporting. SSEN engineers aimed to restore supply to the remaining properties by 2 p.m. and dispatched generators to support affected customers while repairs continued. SSEN apologised for the inconvenience and thanked customers for their patience while engineers worked to safely restore power.

A fault on SSEN's high-voltage network, attributed to a faulty transformer, was the stated cause. No further technical detail on the nature of the fault was reported.

  1. Rapid deployment of backup generators can mitigate customer impact while high-voltage faults are repaired.
  2. Clear and timely public communication about restoration timelines helps manage customer expectations during outages.
  3. Distribution network operators should maintain contingency plans for transformer faults affecting multiple communities simultaneously.

Published 2026-09-17. Written from public reporting. Descriptive, not investigative. See the data accuracy disclaimer.

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