Terms of use

Last updated 13 September 2026.

These terms apply to everyone who uses this website, the free register, an account, incident alerts, or a paid plan. Using the site means you accept them.

1. Who we are

The Energy Incident Register ("the register", "we", "us") is an independent information service about safety incidents at energy assets. Contact: info@energyincidentregister.com.

2. What the register is, and is not

  1. The register is an information resource. It is descriptive, not investigative.
  2. It is not a regulator, an investigator, an insurer, an engineer, a lawyer or a financial adviser, and nothing on it is advice of any of those kinds.
  3. Entries are summaries and lessons drawn from public sources, naming sites and companies as those sources name them, and from first-hand submissions, which are anonymised. They are not official findings.
  4. You are responsible for any decision you make using the register. Get professional advice for decisions that matter.

3. The free register

  1. You may read, link to, quote and share entries from the free register for any lawful purpose, provided you credit "Energy Incident Register" and link to the entry where practical.
  2. You may not present the register's content as your own, attempt to identify the source of an anonymised submission or any individual person, or use the content to harass or defame anyone.
  3. Automated bulk copying of the free register (scraping) is not permitted without written agreement. The sitemap and the incident pages are available for search engines.
  4. The free API at /api/v1 serves public entries on the same conditions: credit "Energy Incident Register" and the reference wherever the data is shown, stay within its rate limits, and do not use it to copy the register in bulk. Verified record fields over the API need an Enterprise licence under the data licence.

4. Submissions

  1. By submitting an incident you confirm you are entitled to share the information and that it does not breach a confidentiality obligation, a court order, or the law.
  2. You grant the register a worldwide, royalty-free licence to edit, anonymise, publish and reuse the submission. You keep any rights you have in it.
  3. We may edit, shorten, delay, decline or remove any submission at our discretion. The methodology page describes the process.
  4. Submitter details are held in confidence and never published. See the privacy policy.

5. Accounts

  1. You must give a real email address and keep your password secret. You are responsible for what happens under your account.
  2. One account is for one person. Team and Enterprise plans set out how many people may use them.
  3. We may suspend or close an account that breaks these terms, after telling you why unless the law prevents it.

6. Paid plans

  1. Prices, what each plan includes, and the current founding partner offer are on the pricing page. Prices exclude VAT where it applies.
  2. Card payments are taken by Stripe. Subscriptions renew automatically at the end of each period until cancelled.
  3. You can cancel at any time from your account page. Access continues to the end of the paid period. Fees already paid are not refunded, except where the law requires it or where we have failed to provide the service.
  4. If a payment fails we will tell you and retry. Access is suspended if payment is not made within 14 days.
  5. We may change prices with at least 30 days' notice by email. Price changes apply from your next renewal. Founding partner prices are locked for the period stated in the offer.
  6. Use of the paid data is governed by the data licence, which forms part of these terms for subscribers.

7. Accuracy

We work carefully but we do not guarantee that any entry, verified record, statistic or benchmark is complete, accurate or current. The data accuracy disclaimer explains what "verified" means and its limits. If you find an error, use the corrections process.

8. Liability

  1. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
  2. Subject to that, we are not liable for any loss of profit, revenue, business, contracts, data or goodwill, or for any indirect or consequential loss, arising from use of the register.
  3. Subject to that, our total liability to a subscriber for all claims in any 12 month period is limited to the fees that subscriber paid us in that period. Our total liability to a user of the free register is limited to £100.

9. Intellectual property

The register's structure, editorial text, verified records, benchmarks, reports, name and logo belong to the register or its licensors. Public source documents belong to their publishers. Nothing in these terms transfers ownership to you.

10. Changes to the service and these terms

We may change or withdraw features, and update these terms. Material changes to the terms will be announced on this page and, for subscribers, by email at least 30 days before they take effect. Continued use after that date means you accept the change.

11. Law and disputes

These terms are governed by the law of England and Wales. Disputes go to the courts of England and Wales, unless you are a consumer with a right to use the courts of your own country. Before any court claim, please email us so we can try to resolve the matter.