Fire at a data centre reported to disrupt Ministry of Corporate Affairs services

What happened

A fire at a data centre was reported to have affected services of India's Ministry of Corporate Affairs, including its online portal. Only a headline and short feed summary are available, so the data centre, its location, the cause of the fire and how long services were affected are not known.

Contributing factors

Not reported.

Lessons learned

1. Public service operators should know which data centre hosts their systems and how a fire there would be reported.
2. A headline alone does not identify the failed equipment, so do not infer a cause until a fuller report exists.
3. Service owners should have a tested way to tell users when a hosting site is unavailable.

Source

indianexpress.com